Private transportation companies are often a preferred option for traveling to a new city. However, not all companies are reliable, so you need to be careful about which one you choose.
This blog post will explore the tell-tale signs of bad transportation companies so that you know which ones to avoid.
If you’re in or going to Palm Desert, we’ll help you hire a reputable airport shuttle service. To be completely sure you made the right choice, you may also want to know exactly which questions to ask before you book a service.
What are the common issues in transportation services?
It can be difficult to know which private transportation company to trust. The best way to find a reputable company is by doing your research. You can check the company’s website and see if they have any certifications or awards they’ve won. You should also read reviews from past customers to find out what the company is like. Asking friends for recommendations is another good idea.
But, what should you pay attention to? Here are 6 signs you want to look out for that could mean you should steer clear of the business in question:
#1: Bad reviews
When checking online reviews of the transportation services you’re considering, keep an eye out for complaints about these things:
- Service (transportation and customer care)
#2: Obsolete website
There’s nothing fishier than a weird-looking website. If you notice that a company’s website seems amateurish, has typos and grammatical errors, and hasn’t been updated in a while, this is usually a sign to run for the hills.
#3: Long call waiting
Waiting on hold forever can also be a huge red flag. You can find this out in reviews or by calling yourself. Long wait times you’d have to endure when trying to get in touch with a business, especially if you need a car service urgently is a real letdown. How can you expect to get anywhere on time if you need to waste precious time on the phone?
#4: Questionable recruitment process
If you can’t find any info about the recruitment process or employees, you can’t know if you can trust the company in question. Professional drivers should be background-checked, tested, certified, and experienced. The right company will boast its trustworthy staff that will take you where you need to be with ease. Not stressing about it is one of the upsides of hiring a renowned professional car service.
#5: Unclear pricing
Suspicious chauffeur services are usually not upfront about their pricing systems. If you can’t find any record of prices or estimates on a company’s website or even online reviews, it’s typically a sign of trouble.
#6: New to the industry
Being a new business with little to zero experience doesn’t have to mean it will disappoint you. However, it’s better to go with the odds and choose a car service that has a proven record of successful ventures and plenty of satisfied customers. Years and even decades in the business are a clear sign of trust and excellence.
In need of a reliable Palm Desert airport shuttle service? Look no further!
If you’re looking to add a touch of luxury to your next business trip or special event, consider hiring a car service from Cardiff Limousine & Transportation. Our experienced drivers will take care of everything, from getting you to your destination on time to helping you with your luggage. An added benefit of booking our airport car service is that our fleet of high-end cars is sure to impress you and your guests or clients.
Contact us today to learn more about our offer and book a ride for your Southern California travels!